I'd totally agree with on this one! If the diagnostic tests fail, then you should definitely consider replacing the HDD. Toshiba Satellite A665 S6067 laptop wont recognize my SeaGate FreeAgent Go 500. You should check your manufacturer's website and see if the hard drive is still under warranty. The drive failed a short DST test at startup. FAIL 4:57:21 PM SeaTools Test Code: 9CD398CD Short DST - Started. And instead of the familiar Windows logo, our client saw a boot error message reading, No boot disk has been detected or disk has failed.
The client tried to test the hard drive’s health using SeaTools, Seagate’s hard disk diagnostic software. The drive hadn’t raised any red flags in S.M.A.R.T., the self-testing system hard disk drives use to report on their own status and predict hard drive failures. initially, the drive failed 3 out of the 4 available tests in SeaTools: the SMART Check, the Short Generic & the Long Generic. Seagate BarraCuda 3TB Internal Hard Drive HDD 3.5 Inch SATA 6Gb/s 5400 RPM 256MB. if it is, you should be able to RMA it and get a replacement from their customer support.Īccording to the test results, you don't have any bad sectors whatsoever. However after running this test again, the drive now failed this test.
i will now start the RMA process with Seagate. 10-December-2008 Welcome to Seagates SeaTools for Windows software. SeaTools which gave me a quick Fail using the Short DST test. When you launch the " Short Drive Self Test" (DST) most drives will run a. However, failure of the End-to-End SMART parameter may indicate imminent drive failure, so I'd follow advice and backup your data somewhere else ASAP!Īn end to end error flag means data loaded into the drives cache and data then written to the drive have had a different parity (basic error checking method) which likely implies a controller error! SMART attribute 184 (end-to-end error) indicates that the drive's on-PCB cache is going bad. The attribute is used to compare parity data between the original piece of data sent by the controller (in your PC/system) and the drive itself.
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