Alternatively, you might be using a USB 3.0 device in a USB 2.0 port, which often doesn't work well. Sometimes one port will work better than another. While we're discussing USB ports, it's also worth checking if your external HDD works when connected to a different port. Just make sure you buy the right type for your external HDD modern devices are almost all USB 3.0, while older ones will be USB 2.0. Meanwhile, if the USB cable is evidently damaged, this could be why your disk is not responding.
If these problems occur with a power cable, you're dicing with death. Cables with broken or damaged connectors (splitting, or hanging off) meanwhile should be discarded immediately. With the external HDD disconnected from your computer and the wall, examine the USB cable and power lead.Īny cracks in the rubber insulation can often indicate a damaged cable inside. Check the Disk Drive Cables for Wear and TearĪnother problem that can cause the disk to respond poorly is worn cables.
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